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Frequently Asked Questions

 

Don’t see your issue below?  Feel free to contact AFBC directly!

 

Q | Why is my unit freezing up?

 

A | Most commonly, the problem is caused by a dirty filter, dirty coil, or the unit may be low on refrigerant.

 

Q | How often should I have my unit maintained?

 

A | It is recommended to have units serviced two times per year.

 

Q | What filter should I use?

 

A | We recommend a pleated filter of any kind.  They do a much better job than the cheap filters.

 

Q | What temperature do you recommend setting the thermostat on?

 

A | Typically I would set mine on 78 in the summer and 68 during the winter.  However, to each his own!  Stay comfortable!

 

Q | Why is my outside unit running during the winter?

 

A | More than likely you have a heat pump which uses your outside unit to heat your house, as well.